Key Challenges Facing Retailers Today

Retail businesses are navigating a landscape of omnichannel expectations, inventory complexity, evolving customer behaviors, and rising operational costs. The key challenges they face are-

  • Siloed Commerce Channels
  • Inventory Visibility Gaps
  • Operational Downtime Risks
  • Regulatory, ESG & Compliance Pressure
  • Data Fragmentation

Transform Retail Operations with Microsoft & LS Retail

Enable unified commerce and streamlined operations with solutions built to connect front-end customer interactions with back-office processes

Unified Point of Sale (POS) & Commerce

Unified Point of Sale (POS) & Commerce

  • Manage front- and back-office retail transactions from a single system
  • Support offline and online POS with real-time synchronization
Real-Time Inventory & Supply Chain

Real-Time Inventory & Supply Chain

  • Gain visibility across stores, warehouses, and online channels
  • Automate replenishment and stock transfers
Omnichannel Customer Engagement

Omnichannel Customer Engagement

  • Personalize customer experiences via loyalty, promotions, and history
  • Connect digital and in-store behavior for coordinated campaigns
Centralized Finance & Analytics

Centralized Finance & Analytics

  • Integrate financials, reporting, and pricing in a unified database
  • Use real-time analytics to optimize operations and forecasting
Talk to an expert today

AI Use Cases For Retailers

AI and advanced analytics empower retailers with real-time insights and predictive intelligence to enhance customer experience and operational efficiency.

Demand & Inventory Forecasting

Predict optimal stock levels to reduce stockouts and overstocks.

Predictive Pricing & Promotions

Use AI to recommend dynamic pricing and personalized promotions

Customer Insights & Engagement

Analyze behavior across channels to personalize experiences and loyalty offers.

Smart Replenishment Automation

Automate stock replenishment with machine learning signals for trends

See How Retailers Are Scaling with Microsoft Dynamics 365

View Customer Stories

Connected Microsoft Solutions for Retail

Microsoft Dynamics 365 and LS Retail (LS Central) combine to provide a unified commerce platform that manages everything from POS and inventory to financials and analytics in a single, extensible solution

Sales & Marketing
Customer Service
Finance & Accounting
Process Automation & IT
Supply Chain
Engineering & Manufacturing
Learn More

Tailored Services for Retail Acceleration

Intech brings deep retail expertise and end-to-end Microsoft & LS Central integration services to help you successfully deploy, adopt, and scale retail solutions.

Retail ERP & PoS Implementation

Retail ERP & PoS Implementation

Deploy Microsoft Dynamics 365 ERP tailored for order-wise planning, production, quality, inventory, and finance.

Explore
AI-Powered Process Automation

AI-Powered Process Automation

Automate inspection scheduling, approvals, material planning, and financial workflows using Copilot and AI agents.

Explore
Data Engineering & AI-Analytics

Data Engineering & AI-Analytics

Deliver real-time dashboards for production status, inventory health, quality metrics, and financial KPIs using Power BI and Fabric.

Explore
System Upgrade & Migration

System Upgrade & Migration

Modernize legacy ERP or Dynamics NAV/AX systems to cloud-ready Dynamics 365 with minimal disruption.

Explore
Managed Support Services

Managed Support Services

Ensure business continuity with proactive monitoring, performance tuning, and industry-focused support.

Explore
Training & Adoption

Training & Adoption

Enable planners, production teams, quality inspectors, and finance users through role-based training programs.

Explore

Intech’s Unique IPs for Retailers

Built on the Microsoft Cloud, ready-to-deploy industry apps and ISV solutions by Intech

Dealer Management Systems

Streamline distributor & dealer operations with centralized order processing, inventory tracking, and analytics.

Quality Control

Ensure consistent product quality with automated inspections, real-time defect tracking, and compliance monitoring

Complaint Tracker

A solution built on Business Central that helps effortlessly track customer complaints and streamlines the resolution process.

CRM Chatbot

An AI-powered chatbot that integrates with your website and CRM to efficiently track for customer complaints, tickets, queries and support requirements.

Accounts Payable Automation (AI)

Replace manual invoicing processes with an AI-powered AP automation tool that helps retailers sort through 1000+ invoices in just a few minutes.

Order Processing

A solution that simplifies customer order management, reduces errors, and works seamlessly with your existing ERP setup

View More

Explore Business Central for Retailers

The one-stop ERP solution that connects finance, sales, inventory commerce to empower retailers

Learn More

Intech – The Trusted Partner for Retail Leaders Everywhere

We bring 40+ Years of Industry Expertise and Confidence in everything we do

Microsoft Ecosystem Expertise

Top 5% Microsoft partner, with 5 Solution Partner Designations

AI-Powered Transformation

Systematic approach to embed AI into Retail value chains

Industry Specific IP Solutions

Built for Manufacturers to automate manual processes

Global Delivery Excellence

Connect systems across regions, subsidies anywhere in the world

Managed Support Services

Maintain and upgrade systems on time through comprehensive support services

Build the Future of Retail with Intech

Partner with Intech to automate and modernize retail systems with Microsoft + AI at the core.

Talk Now