Why It Matters

Bring your sales, service, and production teams onto the same page with complete visibility into customer demand, so you can respond faster, plan better, and avoid costly delays.

Demand-Aligned Sales Execution

Demand-Aligned Sales Execution

Connect enquiries, orders, and inventory to respond accurately to changing production demand

Faster Quote-to-Order Cycles

Faster Quote-to-Order Cycles

Create, revise, and track proposals quickly to reduce delays and improve conversion

Complete Customer Visibility

Complete Customer Visibility

Access all customer interactions, dues, and order history in one place for better decision-making

Stronger After-Sales Service

Stronger After-Sales Service

Manage AMC, service requests, and customer issues proactively to build long-term relationships

Key Capabilities

Everything your team needs to manage enquiries, quotes, orders, inventory, and after-sales service, without jumping between systems or losing critical information.

Sales Process Management Across Stages

Centralized Customer Insights

Sales Funnel & Inventory Visibility

Sample Tracking (Inward & Outward)

Demand Forecast Alignment with Production

Quote Management & Revision Tracking

GST Calculation on Proposals

After-Sales Service & AMC Management

Tools & Equipment Tracking

Achieve Excellence in Sales and After-Sales Service

Keep your manufacturing business on track with the Sales & Service for Manufacturing ISV solution designed by Intech.

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Find More Solutions for Your Industry

Intech’s portfolio of intelligent business applications is designed to solve real industry challenges with speed and precision. Built to extend the capabilities of Microsoft Dynamics 365 and the broader Microsoft ecosystem, our solutions leverage technologies such as Microsoft Power Platform, Microsoft Copilot Studio, and Microsoft Azure to deliver rapid deployment, seamless integration, scalability, and measurable business impact.

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Weigh Scale Integration

Weigh Scale Integration

Optimize supply chain efficiency with AI-integrated weigh scale within Dynamics 365 F&O

EXIM for Service Industry

EXIM for Service Industry

Effortlessly track duty credit scrips under SEIS

E-invoicing & E-Way Bill

E-invoicing & E-Way Bill

Hassle-free compliance, covering all and powering your business forward

Parent Number Sequence

Parent Number Sequence

Flexible numbering process for your organization

Industries We Serve

Explore how Intech’s cloud-integrated, AI-powered solutions are designed to address the unique challenges of diverse industries, ranging from Manufacturing, Pharmaceuticals and Healthcare, Retail, Professional Services, and more.

Manufacturing

Manufacturing

From manufacturing to retail, we deliver solutions tailored to the unique demands of every industry we serve. We maximize the full capabilities of Microsoft technologies to deliver greater business impact. By building intelligent, industry-focused solutions on top of them, we turn powerful platforms into competitive advantage.

We Solve
  • Sales + service process gaps
  • Multi-plant operations complexity
  • Legacy ERP modernization
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Retail

Retail

As an LS Retail partner, we unify in-store, online, and supply chain operations. Our solutions enable loyalty, omnichannel commerce, and AI-powered insights, helping retailers grow faster with personalized, connected experiences.

We Solve
  • Omnichannel disconnect
  • Inventory + loyalty misalignment
  • Fragmented customer insights
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Professional Services

Professional Services

We help service-based businesses simplify operations from bid to bill. With Dynamics 365 and Intech-built extensions like EXIM and Human Resource tools, we drive better resource management, billing clarity, and delivery efficiency.

We Solve
  • Bid-to-bill inefficiencies
  • Disjointed HR operations
  • Project profitability tracking
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Clean Energy

Clean Energy

From renewables to utilities, we equip energy enterprises with intelligent systems that unify operations, finance, analytics, and sustainability, all built on Microsoft technologies and enhanced with AI.

We Solve
  • Asset tracking blind spots
  • Project reporting delays
  • Siloed sustainability data
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Pharmaceuticals and Healthcare

Pharmaceuticals and Healthcare

We provide tailored Microsoft-based solutions that improve compliance, visibility, and automation. Our tools support pharma and healthcare providers with everything from field service automation to E-sampling and GDPR compliance. This helps them increase efficiency and offer personalized care at scale.

We Solve
  • Medical representative field tracking issues
  • E-sampling + compliance gaps
  • Patient-data fragmentation
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Resources and Competitive Insights

Real insights into how our solutions work in the real world.

Blogs
QuickBooks vs Dynamics 365 Business Central: Which Is Better for Business Scalability

QuickBooks vs Dynamics 365 Business Central: Which Is Better for Business Scalability

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Case Study

JK Fenner enhances dealer engagement with Dynamics 365

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ebooks

Unlocking growth with Agile ERP

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event

Business Central Workshop for Transformer Manufacturers

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videos

Diversity and Inclusion at Intech Systems

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Frequently Asked Questions

A CRM helps manufacturers understand customer needs, improve forecasting, and streamline sales and service operations.

It centralizes customer data, tracks interactions, and improves coordination across the entire customer lifecycle.

It is purpose-built for manufacturers, covering enquiries, proposals, GST calculation, sample tracking, and service management in one platform.

It manages equipment records, AMCs, service calls, and tools tracking to ensure faster response and better customer satisfaction.

Yes, it is built on Microsoft Dynamics 365, providing a secure, scalable, and fully integrated manufacturing CRM experience.