Medical equipment manufacturer gets end-to-end business visibility with D365 Business Central

Challenge

The client’s disconnected systems for different business functions like sales, service, inventory, finance, and others led to data silos and disturbed process flow. This resulted in disconnected data points that generated no insights to drive decision-making. It also lacked a proper system for managing dealers, vendors, and approvals.

Solution

Intech customized and implemented Dynamics 365 Business Central to enhance workflow automation. We also integrated the solution with Power BI to facilitate custom dashboards, data-driven insights, and detailed reports.

Impact

• 20% reduction in operational costs and 30% rise in productivity due to automation
• 360-degree view of business operations, resulting in informed and faster decisions
• More data security and better compliance with standards and regulations
• Enhanced monitoring of vendors and their contracts to manage them better